In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
For refund requests or RMA Refunds please submit always a valid payment receipt and order number so we can localize your purchase.
For Website or Server related Issues, please contact our Web-development department.
For Repair request of NEW repairs, please do NOT use this ticket system. This support ticket system is only for pending repairs, or allready received repairs.